Patient Safety Organization
Texas Center for Patient Safety has the First Ambulatory Care Patient Safety Organization in Texas.
Learn more about Patient Safety Organizations (PSOs) Here
A PSO serves as an independent, external expert who can collect, analyze, and aggregate clinical data called Patient Safety Work Product locally, regionally, and nationally to develop insights into underlying causes of patient safety events. Confidentiality protections allow health care professionals to collect, analyze, and share quality information without fear of liability or professional reputational harm.
Working with a PSO is voluntary and provides the following benefits:
- Legal privilege and confidentiality of deliberations and analysis of quality and safety events.
- Aggregation of patient safety event data, and comparison with peers (de-identified by the PSO Privacy Protection Center).
- Expertise to understand and prevent the causes of patient safety events.
- Advice for improving the quality and safety of patient care.
Services Offered
Confidential Electronic Event Reporting
- Trends Analysis
- Root Cause Analysis
- Failure Mode Effects Analysis
- Culture of Safety Survey
- Safe Tables
- Great Catch program: Safercare Safety Star
- Friday Night at the ER
- Stop The Bleed
- 2023 NPSG for Ambulatory Health care
- TeamStepps
- Just Culture
- High-Reliability Organization
- Crisis Prevention Institute (CPI)
- Certified Leapfrog Coaches
Meet the PSO Team
Justin Burton, Director
Justin is a Registered Nurse with over 18 years of hospital experience including critical
care, transplant, neuroscience, data analytics, quality improvement and Risk/Patient
safety. Justin has been recognized as a leader, educator, and innovator who utilizes
creativity and experience to drive project management, process improvement, and patient
safety.
Jennifer Barrow, Patient Safety & Quality Executive
Jennifer is a Registered Nurse with over 10 years of hospital experience including emergency services, pediatrics, outpatient surgical services, Risk/Patient safety, and quality improvement. Jennifer is dedicated to improving the quality and safety of health care through inspiring and continuous process improvement efforts, professional experience, and transformational leadership.
Email Jennifer
Current PSO Members
